Maximizing Success for Cannabis Companies: The Power of Outsourcing Contact Center Operations
By Marshall Ogen, VP of Business Strategy CannabisBPO In the fiercely competitive cannabis industry, delivering outstanding customer service is crucial for achieving success. As the demand for [...]
It’s Time to Stop Lying to Physicians About Cannabis Usage: Clinical Adoption of Cannabis Brands and Cannabinoid Therapy Can Lead to Patient Wellness, Physician Education, and Brand Loyalty.
By Marshall Ogen, VP of Business Strategy CannabisBPO About a year ago, a dear friend told me a story that broke my heart. His father was dealing [...]
Why Cannabis Companies should consider outsourcing contact center services to a Cannabis Specialist.
By Marshall Ogen, Vice President of Business Strategy at CannabisBPO Growth, Redundancy, and ROI. That's the simple answer. To become a master grower in the cannabis industry, it [...]
Mentorship Comes in All Shapes and Sizes
By Marshall Ogen, Vice President of Business Strategy at CannabisBPO Reflecting upon my career, I can point to several individuals that have populated my professional life, some [...]
By Peter Pitts, CannabisBPO Advisory Board Member Last week the FDA issued its most recent thinking on CBD: https://www.fda.gov/news-events/press-announcements/fda-advances-work-related-cannabidiol-products-focus-protecting-public-health-providing-market Under the title, “FDA Advances Work Related to [...]
The Most Important Ratio in Cannabis is 1:1
By Marshall Ogen, Vice President of Business Strategy at CannabisBPO Post originally featured as a GUEST BLOG for CannaTech: https://www.canna-tech.co/cannatech-sponsors-take-to-the-page/guest-blog-cannabis-bpo-2/ "Think globally, act locally" rings very true [...]
Health Care Versus Self Care: A Personal Journey
By Dan Berman, CEO and Founder at CannabisBPO "Here is your prescription for Percocet, now fill it as often as you like, but don’t exceed this number [...]
The Real Value of a 2 Dollar Bill
By Marshall Ogen, Vice President of Business Strategy at CannabisBPO Iwas recently having dinner with a group of friends at an industry conference. Somehow, we began discussing [...]
Is it Time to Stop Making Grandma Feel Like a Stoner?
By Marshall Ogen, Vice President of Business Strategy at CannabisBPO "Don’t find customers for your products, find products for your customers.” (Seth Godin) The cannabis industry must [...]
The Curious Connection Between Toothpaste and Cannabis
By Marshall Ogen, Vice President of Business Strategy at CannabisBPO "Success depends upon previous preparation, and without such preparation there is sure to be failure." (Confucius) In [...]
Surprise – Guess What the Illicit Cannabis Market Does Better?
By Marshall Ogen, Vice President of Business Strategy at CannabisBPO The cannabis industry started as the inverse of normal business sectors. Cannabis was not a product that [...]
Medicinal Cannabis Versus Adult-Use: The Arbitrary Line in the Sand
By Marshall Ogen, Vice President of Business Strategy at CannabisBPO I had an interesting conversation the other day regarding the differences between adult-use and medicinal use of [...]
An Ounce of Prevention: Focus on Compliance and Regulations for Cannabis Contact Centers.
AMERICUS, GA, October 1, 2019 By Marshall Ogen, Vice President, Business Strategy – CannabisBPO Two Cannabis companies face a possible class action lawsuit [...]
The Demand Side of “Supply & Demand” – Tapping into the New Customers
The Cannabis Book of Data – #002 by Nima Veiseh For this week’s insight, I will introduce you to the Demand side of “Supply and Demand” equation [...]
Maximize The Success of Your Cannabis Dispensary With Live Chat
Watch this video to discover CannabisBPO, the first ever 24/7 contact center providing customized customer solutions to meet the needs of the cannabis industry! [...]
The CBD Digest For A Growing Cannabis Industry: Issue 01
What I am about to tell you may sound very academic but it is critical for the future success of anyone involved in the budding hemp and [...]
Let’s Meet Up
Why should you meet with us? Successful cannabis companies take steps to adopt strong customer experience models that go beyond the traditional website or dispensary. At [...]
4 Reasons Why Cannabis Companies Should Outsource
Running any company, especially a cannabis company, can be challenging but it doesn’t have to be impossible or leave you with a headache at the end [...]
Meet Cannabis BPO
The Number One Cannabis Call Center and BPO Solutions Provider CannabisBPO is the cannabis industry's number one call center and BPO solutions provider. We help deliver [...]