CannabisBPO is a specialty provider of contact center services for the cannabis industry with locations in the US and Canada. We provide inbound and outbound contact center services in a 24/7 environment. Our core service channels are phone, chat, mail, email, text, and social media for sales, customer service, and technical support projects. We help cannabis businesses drive sales and maintain brand integrity.

CannabisBPO was born from two long tenured sister companies, PharmaCentra LLC, and Concentra Solutions INC.

PharmaCentra, a specialty BPO servicing the pharmaceutical, clinical, and healthcare fields and Concentra Solutions, a third party contact center quality assurance provider specializing in evaluating and coaching for performance improvement, compliance, and customer experience helped position CannabisBPO perfectly for the cannabis industry.


Our commitment to helping our client’s achieve their goals is our core mission.

Our unique blend of experience allows CannabisBPO to offer custom solutions that are tailored to each of our client’s individual needs. Every program is strategically designed to help you achieve your goals and track your progress.

Contact us today and discover how we can help you drive revenue and reduce operational costs.