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About Us2018-09-06T00:29:16+00:00

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ABOUT THE COMPANY

CannabisBPO is a specialty provider of contact center services for the cannabis industry with locations in the US and Canada. We provide inbound and outbound contact center services in a 24/7 environment. Our core service channels are phone, chat, mail, email, text, and social media for sales, customer service, and technical support projects. We help cannabis businesses drive sales and maintain brand integrity.

CannabisBPO was born from two long tenured sister companies, PharmaCentra LLC, and Concentra Solutions INC.

PharmaCentra, a specialty BPO servicing the pharmaceutical, clinical, and healthcare fields and Concentra Solutions, a third party contact center quality assurance provider specializing in evaluating and coaching for performance improvement, compliance, and customer experience helped position CannabisBPO perfectly for the cannabis industry.

PHARMACENTRA            CONCENTRA SOLUTIONS  

Our commitment to helping our client’s achieve their goals is our core mission.

Our unique blend of experience allows CannabisBPO to offer custom solutions that are tailored to each of our client’s individual needs. Every program is strategically designed to help you achieve your goals and track your progress.

Contact us today and discover how we can help you drive revenue and reduce operational costs.

FREE CONSULTATION  

MEET THE EXECUTIVE TEAM

DAN BERMAN

FOUNDER, CHAIRMAN, CEO

Dan has created and managed successful teleservices and customer relationship management programs for Fortune 100 companies for over 25 years.

MARSHALL OGEN

VP, BUSINESS STRATEGY

Marshall has over 20 years of experience in the contact center and outsourced quality assurance sectors with mid-size and Fortune-500-size organizations.

SCOTT ANDERSON

VP, OPERATIONS, CHIEF INFORMATION OFFICER

With over 25 years of experience, Scott has worked in strategic management, business development and daily operations for both corporate and entrepreneurial endeavors.

RICA ASKEW

VP, SALES

Rica has more than 18 years of project management, operations and call center management, as well as extensive marketing and sales experience.

KIM CHRISTMAS

VP, H.R., CHIEF COMMUNICATIONS OFFICER

Kim has over 20 years of employee benefits and human resources experience and strategically directs all of the people functions of the company.

JAMES MEPHAM

VP, INFORMATION TECHNOLOGY

James has over 20 years of experience serving in senior technology leadership roles for major software and contact center firms providing positive results.

WORK WITH US

CannabisBPO Advisory Board

CRAIG BINKLEY

As CEO and founder of Binkthink Strategy Group, Craig joins the board with more than three decades of experience as a successful global business leader and marketing executive.

NIMA VEISEH

Nima holds a B.S from MIT, master’s from both Columbia University and Georgetown University and is a doctoral researcher at George Washington University.

SCOTT RUDDER

With over 25 years of experience, Scott has worked in strategic management, business development, and daily operations for both corporate and entrepreneurial endeavors.