By Marshall Ogen, VP of Business Strategy CannabisBPO In the ever-evolving landscape of the cannabis industry, a transformation is underway, driven by seniors aged 65 and older. With their engagement witnessing a remarkable surge of 75%, seniors can become a pivotal target for retail models that adopt a tailored contact center strategy. This strategy aims [...]
In today's episode of Conversations with cannabisBPO, CEO Dan Berman interviews Leah Heise, CEO and Founder of Gemini Twin Consulting, LLC and Constellation Advisor at Kearney. With over 8 years of experience, Leah has driven corporate expansion processes in the cannabis industry, specializing in transformative change, scalability, and market engagement. Leah excels in structuring [...]
By Marshall Ogen, VP of Business Strategy CannabisBPO In the fiercely competitive cannabis industry, delivering outstanding customer service is crucial for achieving success. As the demand for cannabis products and services continues to rise, cannabis companies face the challenge of maintaining high customer satisfaction while efficiently managing their operations. It all comes down to a [...]
In today's episode of Conversations with CannabisBPO, CannabisBPO CEO, Dan Berman interviews Matha Figaro, ButACake Ceo & Cannpowerment co-founder. Matha Figaro is a pastry chef by trade with over 15 years of experience in food and health regulation and compliance. Matha founded ButACake, an infused edibles cannabis brand with a strong and established legacy market [...]
In Today's Episode of Conversations with CannabisBPO CEO, Dan Berman interviews Alexandra Ruby, Founder and CEO of Happy Gnome HR. Happy Gnome HR inspires the world of cannabis and transformative business owners with our innovative technologies, products and comprehensive Human Capital Management services that enrich people's lives and contribute to social prosperity of the companies [...]
In Today's Episode of Conversations with CannabisBPO CEO, Dan Berman interviews Rebecca Abraham RN, BSN, Founder and CEO of Acute on Chronic. Rebecca Abraham is the founder and President of Acute on Chronic. At Acute on Chronic, they believe in educated guidance to cannabis, alternative therapies, supplemental treatments, and support in navigating a complex health [...]
In today’s episode of Conversations with CannabisBPO, CEO, Dan Berman, interviews Geroge Jage, CEO of Jage Media, and Wendy Campbell, Vice President of Sales at Jage Media. George and Wendy are a part of the team that works to create an event like no other, dedicated to curating an exclusive event where every interaction is [...]
In today's episode of Conversations with CannabisBPO, CEO, Dan Berman, interviews mental health advocate, Jon Nelson. Dan sheds light on the lasting effects of stigma, "The goal of cancer is to kill you. The goal of Mental Illness is to kill you. Stigma feeds both. With mental illness, the goal of the disease is to [...]
On today’s episode of Conversations with CannabisBPO CEO, Dan Berman interviews Stacey Udell, Principal at HBK Valuation Group LLC. Stacey Udell serves as a Director of HBK Valuation, Litigation & Forensics and as a CannabisBPO Advisory Board Member. With experience in business valuation, forensic accounting, economic damages, and litigation support services spanning more than twenty [...]
By Marshall Ogen, VP of Business Strategy CannabisBPO About a year ago, a dear friend told me a story that broke my heart. His father was dealing with end-of-life issues. At one point, his father had very little desire to eat, and pain often caused him to sleep for most of the day. While trying [...]
