Tapping into the Potential of a Specialized Contact Center: Empowering the Senior Cannabis Market
By Marshall Ogen, VP of Business Strategy CannabisBPO In the ever-evolving landscape of the cannabis industry, a transformation is underway, driven by seniors aged 65 and older. With their engagement witnessing a remarkable surge of 75%, seniors can become a pivotal target for retail models that adopt a tailored contact center strategy. This strategy aims [...]