Dan has created and managed successful teleservices and customer relationship management programs for Fortune 100 companies for over 25 years.
Marshall has over 20 years of experience in the contact center and outsourced quality assurance sectors with mid-size and Fortune-500-size organizations.
Rica has more than 18 years of project management, operations and call center management, as well as extensive marketing and sales experience.
Kim has over 20 years of employee benefits and human resources experience and strategically directs all of the people functions of the company.
James has over 20 years of experience serving in senior technology leadership roles for major software and contact center firms providing positive results.