Running any company, especially a cannabis company, can be challenging but it doesn’t have to be impossible or leave you with a headache at the end of the day. With so much on the line, it’s important that you take advantage of every opportunity to help you save time, energy, and money. Consider this, if someone offered to take “work” off your plate while excelling at the job and at a lower cost than you could do it yourself, wouldn’t you be all ears?

Here are four reasons why you should consider outsourcing!

(1) Mitigate Risks: The cannabis industry is rapidly expanding, and while it may seem like a simple and fast way to make money, the truth is somewhat different. The industry is constantly changing and evolving, with complex rules and regulations which require adherence. Businesses are hard work, and while not all succeed, mitigating risks to your business could be one of the best investments you’ve ever made! With over twenty-five years of pharmaceutical and quality assurance experience through our sister companies, PharmaCentra and Concentra Solutions, we are regulation masters. When it comes to regulations, internal or government, we believe ignorance is no excuse. Cannabis businesses often face increased scrutiny so outsourcing business functions to an expert in risk mitigation, like us, can help you keep your cannabis company from facing severe penalties, fines, and even closure.

(2) Drive Revenue: Driving revenue, increasing sales, and reducing your operational costs is paramount to any business, and cannabis businesses are no different. CannabisBPO is dedicated to strategically supporting your sales and marketing programs. We focus on helping you increase sales while strategically looking for opportunities to cut costs. This means you’ll start to experience a healthier profit margin across your business.

(3) Reduce Operational Costs: Sales may be great, however, if you’re operational costs are too high your cannabis business could still suffer. Working with CannabisBPO can help your cannabis business reduce operational costs by providing low-cost options like the utilization of shared agents, this means you’ll only pay for what you use – more money in your pocket at the end of the day. Through smart business advice and professional expertise in the cannabis sector, we’ll be able to identify the areas in which we can assist in reducing your operational costs.

(4) Build Brand Loyalty: Getting a first-time customer is always an exciting part of any business but getting that customer to come back and tell all their friends is even better! Building a loyal customer base for your business will always ensure that your business is providing great customer service and making money. CannabisBPO’s expertly trained customer care agents will provide your customers with positive customer interactions that will boost the integrity of your brand and create loyal customers.

About CannabisBPO:

CannabisBPO is a specialty provider of contact center services for the cannabis industry. With locations in Canada and the US, the company offers outbound and inbound contact center services in a 24/7 setting. The company’s core service channels are text, email, mail, phone, chat and social media for customer service, sales, and technical support projects. CannabisBPO helps cannabis companies drive revenue and mitigate risks.


Media Contact

Kim Christmas, CannabisBPO, VP of Human Resources and CCO • 678.671.2019