Branding in Cannabis: Interview with Annie Davis

In today’s episode of Conversations with CannabisBPO our CEO, Dan Berman, discusses Branding in the Cannabis Industry with Annie Davis, founder and CEO of Growing Impact. Annie Davis is a Clio award-winning business strategist, marketing leader and investor with nearly 20 years of experience building lasting teams and brands for companies spanning consumer packaged goods, [...]

By |2022-05-02T18:02:53+00:00May 2nd, 2022|Industry Insights, Newsroom|Comments Off on Branding in Cannabis: Interview with Annie Davis

Social Justice in the Cannabis Industry: Interview with Leo Bridgewater

In today's episode of Conversations with CannabisBPO our CEO, Dan Berman, discusses Social Justice in the Cannabis Industry with Leo Bridgewater, National Director of Veterans Outreach with Medica Marijuana.   https://youtu.be/o4Uv-wAZJSU   CannabisBPO CEO, Dan Berman has a history of Social Justice in his family, Dan's father served as the student advisor at Ithaca [...]

By |2022-03-08T19:23:48+00:00March 8th, 2022|Industry Insights, Newsroom|Comments Off on Social Justice in the Cannabis Industry: Interview with Leo Bridgewater

The Importance of Patient Advocacy: Interview with Nikki Lawley

Dan Berman, CEO of PharmaCentra, Concentra Solutions, and CannabisBPO explores the importance of understanding the patient journey and patient advocacy in the Cannabis Space with Nikki Lawley, the newest CannabisBPO advisory board member. https://youtu.be/FdMfWWqGqmQ CannabisBPO is the cannabis industry’s first contact center provider with deep roots in the pharmaceutical space through our sister company [...]

By |2022-02-24T16:33:48+00:00February 24th, 2022|Industry Insights, Newsroom|Comments Off on The Importance of Patient Advocacy: Interview with Nikki Lawley

Nikki Lawley, LPN and Cannabis Advocate joins CannabisBPO Advisory Board

February 15, 2022 – Americus, GA – CannabisBPO, a specialty provider of contact center solutions for the cannabis industry is pleased to announce the addition of Nikki Lawley, LPN to its Advisory Board.  Nikki is a prominent cannabis patient advocate, who through her own personal journey with cannabis, helps educate others on the medicinal uses [...]

By |2022-02-16T14:53:37+00:00February 16th, 2022|Newsroom|Comments Off on Nikki Lawley, LPN and Cannabis Advocate joins CannabisBPO Advisory Board

Education in the Cannabis Industry: CannabisBPO Chats with Kurt Kaufmann

Dan Berman, CEO of PharmaCentra, Concentra Solutions, and CannabisBPO explores the importance of education in the emerging cannabis industry with Kurt Kaufmann, CEO and Co-Founder of Seed Talent. https://youtu.be/Fb5IX5_r7aY   CannabisBPO is the cannabis industry’s first contact center provider with deep roots in the pharmaceutical space through our sister company PharmaCentra. CannabisBPO is a [...]

By |2022-05-11T18:31:34+00:00February 8th, 2022|Industry Insights, Newsroom|Comments Off on Education in the Cannabis Industry: CannabisBPO Chats with Kurt Kaufmann

CannabisBPO Announces Newest Advisory Board Member

Dr. Marion McNabb joins CannabisBPO Advisory Board November 30, 2021 – Americus, GA – CannabisBPO, a specialty provider of contact center solutions for the cannabis industry is pleased to announce the addition of Marion McNabb, DrPH, MPH to its Advisory Board. “Dr. McNabb’s extensive experience in cannabis research will aid us in creating science-based solutions [...]

By |2021-11-30T16:48:01+00:00November 30th, 2021|Newsroom|Comments Off on CannabisBPO Announces Newest Advisory Board Member

CannabisBPO, Concentra Solutions, and PharmaCentra Appoints Chief Operating Officer

Americus, GA - November 9, 2021 – CannabisBPO, Concentra Solutions, Inc., and PharmaCentra, LLC announced that Beth Holt has been appointed Chief Operating Officer of the companies, effective immediately. Beth Holt joined Concentra Solutions as a consultant over a year ago and has made significant process improvements that benefitted both the organization and our clients. We [...]

By |2021-11-09T16:30:04+00:00November 9th, 2021|Newsroom|Comments Off on CannabisBPO, Concentra Solutions, and PharmaCentra Appoints Chief Operating Officer

CannabisBPO Chats with NHL Alumni Riley Cote

In this video, Riley Cote, Co-Founder of Athletes For CARE, NHL Alumni & Advisor at Wake Network, sat down with our CEO and Founder, Dan Berman, to discuss the evolution of cannabis through Cote’s career as a professional athlete, including his unique cannabis advocacy journey and his profound passion for sports, athlete health, and self-healing. [...]

By |2022-05-11T18:17:48+00:00June 16th, 2021|Industry Insights, Newsroom|Comments Off on CannabisBPO Chats with NHL Alumni Riley Cote

CannabisBPO and Zendesk Work Together to Bring Customer Support Excellence to the Cannabis Industry

Americus, GA – June 7, 2021 – CannabisBPO, a specialty provider of 24/7 multilingual contact center services and solutions for the cannabis industry, announced they are working in cooperation with Zendesk to enhance CannabisBPO’s suite of services. CannabisBPO is the cannabis industry’s first dedicated outsourced contact center solution. With a unique blend of industry experience [...]

By |2021-06-18T15:44:33+00:00June 7th, 2021|Newsroom|Comments Off on CannabisBPO and Zendesk Work Together to Bring Customer Support Excellence to the Cannabis Industry

CannabisBPO & Cannabis Big Data Talk Customer Experience

In this video, Henry Finkelstein, Cannabis Big Data CEO and Founder, sat down with our CEO and Founder, Dan Berman, to give insight about Cannabis Big Data and how it plays a role in helping us understand and improve the customer experience.  CannabisBPO is the cannabis industry’s first contact center provider with deep roots in [...]

By |2022-05-11T18:18:27+00:00June 1st, 2021|Industry Insights, Newsroom|Comments Off on CannabisBPO & Cannabis Big Data Talk Customer Experience